8oz Candle

Our standard processing time is 3-10 business days. This is the time it takes for us to cut/print/assemble your order and prepare it for pickup or shipping. If you need your order by a specific date, please send us an email to info@knottydesignco.com to ensure we can accommodate your request.

Canadian Lettermail (3-13 Business Days)

Complimentary Lettermail shipping is available on small items. This is an untracked and uninsured shipping service. Please include your box number (if applicable) or your package could be returned.

Canadian Parcel (1-8 Business Days)

We use a variety of shipping carriers (Canada Post, UPS, Purolator and FedEx) to delivery orders to our customers. Flat-rate shipping is available on all orders and is complimentary on orders over $125 (before applicable sales tax). You will receive a tracking number when your order dispatches and insurance is included on your order.

United States

We offer flat-rate shipping to the US and all orders include tracking. The method of shipping is Canada Post International Tracked Small Packet, FedEx ground, or UPS ground.